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Reviews are submitted by Customers who have either recently bought a vehicle from the Centre or used the Centre's Service department.
All reviews are authenticated by an independent third party, Bazaarvoice.
Rated 5 out of 5 by Milli1810 from Very efficient and great customer service I attended to order my care and they are very efficient especially Stan Davies who answered all our questions and kept us up to date with everything
Date published: 2017-10-06
Rated 5 out of 5 by Jdresser from An Excellent Customer service I was fortunate enough to get an excellent customer service with having been explained with the all the features of the model of the car which I was going to purchase and financial options available for that model. The sales person's approach was very positive and he was keen to respect my dignity and ward off my doubts at all stages of my purchase. I am grateful to the sales team who devoted their time and energy for me to make my deal with them a unique experience.
Date published: 2017-10-05
Rated 5 out of 5 by blueflame from service was excellent very pleased with the experience at the showroom.Staff members couldnt have been better
Date published: 2017-09-16
Rated 5 out of 5 by Honey Bee from First class Very good customer relationship.
Date published: 2017-09-03
Rated 5 out of 5 by Dinkychr from Excellent service highly recommend Salesman Craig was highly professional 11 out of 10 so helpful and curtious would highly recommend to anyone considering a new car well done RMB teeside love my C-HR
Date published: 2017-08-08
Rated 5 out of 5 by Danny B from Great service Visited a few dealerships who were not really interested. Finally came here and they could not do enough to help me. Highly recommended
Date published: 2017-07-06
Rated 5 out of 5 by Worth from Toyota GT86 Pro D4S The Gt86 is a fantastic sports car that is fun to drive. However the engine sound on start up has been changed and this was a lot better on the old model of the GT86. The quality of the finish is a lot better and I was a little sceptical of the styling of the rear spoiler in reflection it looks good. the suspension feels a little softer but the steering is very accurate and sporty on the version. It is listed as having a auto dipping rear view mirror and if it has I can't find it but other than that its great. This is my second GT86 and I have never had any problems at all . One point of contension was if you want a specific trim and colour you will have a long wait. I had to wait approximatly 6 months for it but if you want one Im sure its well worth the wait. In conclusion the GT86 was always a great car and some aspects of it are a lot better but I wish it sounded like the old one on start up because that was part of the experience of driver involvement that made this car so special to drive. The engine still sounds fantastic when its above 3,000 RPM. The GT86 is excellent to drive and in my opinion in its price range unbeatable for putting a smile on your face. Conclusion: fantastic car and I was glad I waited for the one I wanted because it looks great.
Date published: 2017-07-01
Rated 5 out of 5 by John39 from A great way to buy a car! I honestly never intended to buy a car. I was on a fact finding mission but was so impressed with the car, the deal and the service that I would have been foolish not to have taken the plunge. Throughout the process I was treated respectfully, and everything was made easy and stress-free. Mind you, it helps having decent cars to sell in the first place!
Date published: 2017-04-08
Rated 5 out of 5 by Rajmeenu16 from Great service I been to RMB a week ago, i have recieved Excellent! Service.good helpful staff.
Date published: 2017-04-07
Rated 5 out of 5 by Macb from Very good customer service , fast fair and honest This is my second purchase from RMB Toyota. I bought the Aygo for my wife to replace her 12 year old Yaris which she was very happy with but decided to replace due to age (the car's - not hers)
Date published: 2017-04-01
Rated 5 out of 5 by TFGG from Super garage and staff - repeat customer and am very happy.....
Date published: 2017-03-08
Rated 4 out of 5 by kath 69 from good service I used them a week ago
Date published: 2017-02-08
Rated 5 out of 5 by Brio62 from Exellent service Used them last year and used them again this year
Date published: 2017-02-07
Rated 5 out of 5 by cricri from great help and services Very good delivery of my new car and enjoying it.
Date published: 2017-01-24
Rated 5 out of 5 by Halla from Great deal on Yaris Beat my nearest dealer by £8 month. Efficient and friendly
Date published: 2017-01-13
Rated 5 out of 5 by Anonymous from sales team really looked after me Went above and beyond call of duty 12 out of 10
Date published: 2016-12-10
Rated 5 out of 5 by Jessy from Exellent service I would like to thank staff who delivered excellent support. Your customer care is much appriciated.
Date published: 2016-11-16
Rated 5 out of 5 by Jac1 from Helpful and great service. Love my new car. Great service felt really valued.
Date published: 2016-11-11
Rated 5 out of 5 by Siddiqi from Absolutely Fantastic Service! From beginning to look for the car & till I received it, both salespersons were very helpful & cooperative.
Date published: 2016-11-07
Rated 5 out of 5 by Michael997 from Excellent Dealership, Excellent Staff After buying my second car in over a year, what can I say? Excellent staff, excellent service and fantastic products. Visit this dealership with high confidence that the guys at RMB will guide you every step of the way!
Date published: 2016-10-15
Rated 5 out of 5 by Giddo from Super Super Cars Super Dealership Super Sales team Super Handover
Date published: 2016-10-06
Rated 5 out of 5 by WIG WAM from Great experience , would highly recommend Just bought a car from this dealership, no hassling or hard selling, sales staff were there when I wanted to ask questions. Really happy with my purchase and I love my new car
Date published: 2016-09-12
Rated 5 out of 5 by Mac Daddy from Excellent sevice Staff were considerate and not at all pushy
Date published: 2016-08-09
Rated 5 out of 5 by have car will travel from service beyond the call of duty I've dealt with other dealers but never felt as though they cared
Date published: 2016-07-07
Rated 5 out of 5 by redhead 3 from Great Dealer Good advice when buying new car, not pushy, and a really reliable car with excellent servicing (never needed a repair) always cleaned and washed on return.
Date published: 2016-07-05
Rated 5 out of 5 by Jennyfromthevets from Brilliant service While finding information on purchasing a car on behalf of my employer the sales rep David at Toyota Stockton made me feel very comfortable while I asked questions, he gave me all the information I needed to take back to my boss and treated me with the same respect as if I was purchasing the vehicle myself. He updated me at each stage which was much appreciated. My boss commented that she has never purchased a vehicle with as little hassle as she did this one. Tony the manager was also very helpful and made a point of speaking to me in relation to his positive experience with our business. We found Toyota did not pressure us to make a decision on the vehicle as other garaged had done and this was certainly appreciated. All in all great service from David and the team, thank you!
Date published: 2016-07-04
Rated 5 out of 5 by JW16 from good personal sevice I would use their services again and recommend Toyota to friends
Date published: 2016-07-03
Rated 5 out of 5 by Anonymous from Fantastic Service I was made to feel valued and cared for from the moment I walked into the showroom. David Carrigan was a great help, offering advice & support even after I purchased the car. Would recommend RMB Teesside to anyone & would like to thank them
Date published: 2016-06-20
Rated 5 out of 5 by Musicman from Terrific service again I only went in to have my vehicle serviced but looking at the new vehicles in the showroom I was offered such a good deal I could not refuse. I ended up buying a new car but I do not regret this as the deal was great. Thank you Paul Rules for terrific service.
Date published: 2016-05-09
Rated 5 out of 5 by SRahman from Great service!! Just brought my new car from Toyota, my second Yaris I love it
Date published: 2016-05-09
Rated 5 out of 5 by Anonymous from Great service Collection of my vehicle from work is very convenient. Honest service, with no pressure to replace parts that were worn but would last.
Date published: 2018-02-14
Rated 5 out of 5 by Annie Olive from friendly professional service service and MOT went as panned. I have a service plan in place.
Date published: 2018-02-09
Rated 5 out of 5 by Muhibur 70 from Fast good service Use them 1 week ago
Date published: 2018-01-23
Rated 5 out of 5 by Jeanie23 from Excellent customer service I can’t fault RMB Toyota. This is my third Toyota (Yaris) and have always found their customer service both during the sale but more importantly their after sales service of the highest standard. They can’t do enough for you and genuinely want your experience to be the best. I would highly recommend this dealership to anyone considering the purchase of a Toyota.
Date published: 2018-01-20
Rated 5 out of 5 by Loo98 from Good service My car was making a funny noise so booked a service as one was needed anyway. They got me in a day later, which was what I wanted. Service was excellent! They fixed the minor noise and explained what had happened and how I could fix it on my own so I didn't need to return if it happened again!
Date published: 2018-01-13
Rated 5 out of 5 by Maurice123 from Professional I use regularly and have never been disappointed
Date published: 2017-12-31
Rated 5 out of 5 by Lynn 57 from Lease car mot and service Received mot and service ,car collected by Toyota and returned valeted and cleaned,no hassle at all ,would desk with them again
Date published: 2017-12-28
Rated 5 out of 5 by Bookafficianado from Brilliant service First time I have used the dealership after recently moving to the area, glad I did as the staff were very efficient and friendly. The showroom was immaculate and beverages offered first class.
Date published: 2017-12-22
Rated 5 out of 5 by Bobo from Perfect service Used this garage for service & it was perfect from arriving to returning, staff could not have been more helpful or friendly
Date published: 2017-12-22
Rated 5 out of 5 by Presty from Excellent very obliging. Very pleased with the service, and my pick up was returned washed and cleaned spotless.
Date published: 2017-12-22
Rated 5 out of 5 by Tracey67 from Fantastic Service! Toyota contacted me to remind me that my service was due. It was easy to book in and plenty of availability - luckily I was able to book in when I was on annual leave. The waiting area was comfortable and there was a variety of hot drinks offered. Full service was done in 1 hour and 30 minutes! Excellent Service.
Date published: 2017-12-11
Rated 5 out of 5 by Carryanne from Annual service and mot I have used toyota stockton for the last six years and can highly recommend them. Their prices are always competitive and fair, the staff are friendly and provide an excellent service nothing is too much trouble for them . I love that they collect my car then return it to me fully valeted after every service, this is a great help to me as I work full time. I would highly recommend this company to all my friends.
Date published: 2017-12-10
Rated 5 out of 5 by KatieH from Top car dealership in the north Always use RMB for all my cars needs, traveling from york
Date published: 2017-12-05
Rated 5 out of 5 by Jacs70 from Great service as always Had car serviced booked in at a convenient time for me. Service completed on time very happy
Date published: 2017-11-27
Rated 5 out of 5 by Anonymous from Excellent service
Date published: 2017-11-21
Rated 4 out of 5 by DWRM from Service Pick up and drop off service great ! Never used it before but will again saved all the hassle of taking car in and getting a lift home then getting a lift back to pick the car up
Date published: 2017-11-19
Rated 5 out of 5 by Anonymous from Great service My lease car was serviced and the dealers were great help as I had to change the date and they were very accommodating
Date published: 2017-11-15
Rated 5 out of 5 by Millet from Very professional and helpful I used them to replsce my front tyres and i am confident in the work completed and must importanly safe in my car
Date published: 2017-11-13
Rated 5 out of 5 by Branno from Recent Service MY recent service was everything I expected and a good experience as I waited whilst it was carried out.
Date published: 2017-11-09
Rated 4 out of 5 by NBJ2017 from Great Service I had my car serviced on time and the had reminded me beforehand like a month before it was due. Gave me enought time to arrange a day for it to be serviced.
Date published: 2017-11-04
Rated 5 out of 5 by oldgreyheron from Love the developed service reception area A very pleasant place to wait, even for a major service time period. Very friendly customer-facing staff and professional technical staff. Car cleaned thoroughly as well. Brilliant!
Date published: 2017-11-03
Rated 5 out of 5 by Chriss27 from Great service again Nothing too much trouble. Always keep me up to date when car in for service/warranty etc. Pleasant area to sit and wait and no pushy sales staff. The way a car dealership should be run.
Date published: 2017-10-31
Rated 4 out of 5 by Enjay from Generally good allround service I have to say that Jack Millward was particularly attentive and helpful. This made me feel somewhat special and valued as a customer. Full marks for giving Customer Care a real meaning.
Date published: 2017-10-24
Rated 5 out of 5 by Rocky9 from MOT and Service Excellent service from initial booking to finally collecting my fully serviced/MOT£ plus the complimentary car wash and valet.
Date published: 2017-10-19
Rated 4 out of 5 by Vhappy auris driver from Really good vehicle service Car was booked in for a 70K miles service. Altogether a very smooth experience with load car provided and work completed to schedule. Good job all around!
Date published: 2017-10-10
Rated 5 out of 5 by Swilks from Car service Service e client from the initial contact from Toyota to completion of annual service. Answered questions that I had and I received a follow up courtesy call. Thankyou to Jack at Stockton RMB and those behind the scenes who were unknown to me.
Date published: 2017-09-27
Rated 5 out of 5 by Anonymous from I used a local garage which was adequate. Then compared some other prices. Let's just say after the services and prices. I will be using . R.m.b. Toyota.Teesside every time.
Date published: 2017-09-23
Rated 5 out of 5 by AmyJ from Great Service Fab service as usual.
Date published: 2017-09-15
Rated 5 out of 5 by Schoffers from excellent service
Date published: 2017-09-13
Rated 5 out of 5 by LesM from As usual great service highly recommended My 5th service with RMB Stockton completed on time and my car was returned freshly vacuumed and shining Great service
Date published: 2017-09-13